Privacy Policy
A LEGAL DISCLAIMER
Privacy Policy
Last Updated: [13/10/2025]
Welcome to Resilient Solutions.
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
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1. Who We Are
Resilient Solutions
46A Shenley Road, Borehamwood, WD6 [Insert postcode]
Email: Marius@resilientconstructions.co.uk
Phone: 07491 393403
We are a UK-based construction and design company providing planning, engineering, and building services.
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2. Information We Collect
We may collect the following types of personal information when you contact us or use our services:
• Name, email address, and phone number
• Project address and property details
• Any information you include when completing our contact form or sending us an email
• Technical data such as IP address, browser type, and website usage (collected through cookies – see Section 7)
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3. How We Use Your Information
We use your personal data to:
• Respond to your enquiries and provide quotes
• Manage and deliver your projects and services
• Maintain our business records and accounts
• Send updates or information you’ve requested
• Improve our website and customer experience
• Comply with legal or regulatory requirements
We will never sell or rent your information to third parties.
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4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
• Contract: To perform our services or take steps before entering into a contract.
• Consent: When you have given us permission (e.g., subscribing to updates).
• Legitimate Interests: For business operations such as responding to enquiries or improving our services.
• Legal Obligation: When we are required to comply with UK law.
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5. How We Store and Protect Your Data
We store all personal data securely on password-protected systems and encrypted devices.
We retain information only for as long as necessary to provide our services or comply with legal and tax obligations.
If you request that we delete your data, we will do so promptly unless we are required to keep it for lawful reasons.
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6. Sharing Your Information
We only share your data when necessary to deliver our services — for example, with:
• Local planning authorities (for planning applications)
• Subcontractors or consultants working on your project
• Professional advisors (accountants, insurers, legal representatives)
All partners and third parties we work with are required to handle your information securely and in compliance with UK data protection laws.
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7. Cookies and Website Analytics
Our website may use cookies to enhance user experience and analyse website traffic.
Cookies are small text files stored on your device. You can manage or disable them through your browser settings.
We may use basic analytics tools (such as Google Analytics) to understand how visitors use our site. This data is anonymous and cannot identify you personally.
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8. Your Data Rights
Under UK GDPR, you have the right to:
• Access a copy of your personal data
• Correct or update inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Object to or restrict processing
• Withdraw consent (where processing is based on consent)
To exercise any of these rights, please contact us at Marius@resilientconstructions.co.uk.
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9. Links to Other Websites
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies when visiting them.
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10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices.
The updated version will always be available on this page with a revised “Effective Date”.
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11. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Resilient Solutions Ltd
📧 Email: Marius@resilientconstructions.co.uk
📞 Phone: 07491 393403
📍 Address: 46A Shenley Road, Borehamwood, WD6 1DR